The holiday season is fast approaching, and with it comes one of the busiest retail periods of the year. For retailers, communities, and law-enforcement alike, this means the stakes are even higher in the fight against organized retail crime/theft (ORC/ORT). What was once seen as “just” shoplifting is now a sophisticated, multi-billion-dollar challenge with amplified impact during peak shopping months.

In this episode, we dive into the conversations that keep us inspired, how we stay motivated during long decision cycles, the stories that remind us why this work matters, and the real feedback from agencies that drives our mission forward.

We’re still buzzing from our first-ever appearance at the IACP 2025 Conference in Denver, CO, and the experience exceeded every expectation.