Immediate access to accurate information is essential for high-pressure emergency response situations. That's why we’ve partnered with FirstTwo, a recognized leader in location-based intelligence for public safety professionals, to bring enhanced location data into the ForceMetrics platform.

This integration seamlessly enriches our customers' data with up-to-date location details directly within ForceMetrics, delivering immediate and significant benefits.‍

Enhancing Operational Efficiency for Public Safety

By embedding FirstTwo’s location-based intelligence within ForceMetrics’ existing data ecosystem, agencies experience tangible benefits:

• Faster Contact & Resolution: Officers and dispatchers can quickly retrieve location-based contact information, improving response times.
• Improved Situational Awareness: Having improved context regarding occupant history improves response strategies, allowing for better understanding prior to responding at a location.
• Automated Data Enrichment: No manual data entry or cross-referencing required—location intelligence is dynamically updated.
• Seamless Deployment: Agencies already using FirstTwo and ForceMetrics will receive this integration automatically at no additional cost.

Technical Overview: How the Integration Works

‍The ForceMetrics and FirstTwo integration bridges two key capabilities:

1. Location Data Enrichment – ForceMetrics ingests structured location-based intelligence from FirstTwo and overlays it with agency data from CAD, RMS, and other internal sources.
2. Continuous API Synchronization – The integration leverages secure API endpoints to ensure continuous and automated updates to location records within the ForceMetrics interface.
3. Contextual Data Presentation – On a given location page, agencies can now access structured location information, including:
   
   • Current resident information from publicly available and agency authorized sources
   • Verified contact information to support authorized communication
   • Historical occupancy data for enhanced situational awareness
4. Workflow Optimization – First responders accessing ForceMetrics via mobile, laptops, or web-based interfaces will see auto-enriched location intelligence, reducing the time required to manually pull location information.

Future Enhancements: Expanding Data Utility

‍This is just the beginning. ForceMetrics and FirstTwo are exploring additional enhancements, including:

• Inter-Agency Collaboration – Facilitating controlled access to relevant operational data while maintaining strict privacy and security measures.
• Expanded Mapping Capabilities – Improving spatial analysis with richer geographic overlays and historical site data.
• Additional Data Enrichment - Expand to additional data sources to ensure you have the information you need where you need it.

Both ForceMetrics and FirstTwo are dedicated to modernizing public safety operations with intuitive, intelligent, and highly scalable solutions. This integration represents a significant step forward in delivering instant, actionable intelligence for first responders.For agencies looking to enhance their decision-making capabilities and optimize emergency response workflows, contact us today to learn more about the ForceMetrics x FirstTwo integration.