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An officer was sent out to conduct a welfare check for an individual reported to be making suicidal statements, who had not been heard from in a day. Upon arrival at the individual’s residence, the officer was unable to make contact via increasingly emphatic attempts to alert anyone inside, including banging on the door and shouting the individual’s name.
The officer was at a loss for how to proceed. The individual in question had a record of previously attempted suicide, yet even with this history and the lack of response, the officer did not have enough to enter the residence, leaving him stuck outside and out of options.
In an effort to uncover any potentially helpful information, the officer opened the ForceMetrics application and searched the individual’s name. In seconds the officer found a phone number linked to the individual, and gave the number a call. The individual’s mother answered the phone, and after relaying the situation, the officer learned the mother had access to a key to the residence.
Finally provided with a key and consent from the mother to enter the residence, the officer went in and found the individual lying incapacitated on the bed, with numerous prescription medication bottles strewn about, with at least one completely empty. The officer moved quickly, calling for Fire and EMS to get rapid medical assistance for the victim. Ultimately the EMS team assessed the victim's vital signs to be good, and they were able to transport the victim to the hospital.
With the ability to rapidly search and access all information connected to an individual, location, or event, ForceMetrics provides the complete picture, uncovering details that other systems miss, and illuminating new options that otherwise wouldn’t exist.
Without using ForceMetrics to turn up the additional phone number connected to the individual, the officer may never have gained access to the residence, and the victim–unable to move or respond on her own–may have not gotten the help she needed in time.